SHIPPING POLICY
All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Buyer pays for shipping.
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Domestic Shipping Rates and Estimates
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Shipping charges for your order will be calculated and displayed at checkout.
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Free local delivery is available for orders over $1000 within 10 mile radius of 11221 zip code. For orders under $1000, we charge $100 for local delivery.
Deliveries are made from 9AM-5PM on Monday through Friday. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
RETURN & EXCHANGE POLICY
We accept returns up to 15 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at johnrippletoe@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at johnrippletoe@gmail.com.